Ciao cara! Speriamo che le FAQ qui sotto rispondano a tutte le domande che potresti avere. Se ancora non trovi la risposta alla tua domanda, contattaci all'indirizzo e-mail email@example.com o vieni a chattare con noi su Whatsapp!
SU LE CAPSOLE
Come posso essere sicuro di ordinare la taglia giusta per me?
Please take a look at our Size Guide available for all of our products. Here you will find the exact measurements of our products. If you’re still in doubt between sizes, you are always welcome to consult with us on Instagram.
Che cos'è un Capsule Wardrobe?
A capsule wardrobe is a limited number of garments that are easy to be mixed and matched together for multiple styling options. These garments are timeless pieces that are easy to combine. In this way, you always have options on what to wear and a closet that never goes out of style.
Desiderate un refill per una taglia o un prodotto specifico?
METODI DI PAGAMENTO
Quali metodi di pagamento offrite?
We want you to order with the best suitable payment method for you. That's why we offer a variety of payment options such as PayPal, Klarna Pay Now, Klarna Pay Later, Credit/Debit card, Apple Pay and more!
Quali sono i costi di spedizione?
Spedite in tutto il mondo?
At the moment we are shipping to the following countries:
- Bosnia & Herzegovina
- Faroe Islands
- New Zealand
- North Macedonia
- Saudi Arabia
- South Africa
- South Korea
- United Arab Emirates
- United Kingdom
- United States
To read more about delivery and shipping costs to your country, please click here.
Quanto durano i tempi di spedizione?
Come posso tracciare il mio ordine?
If you have placed an order with a shipping method that allows you to track the shipping, as soon as your order has been handled and shipped from our warehouse, you will receive an email with the tracking link. If you need any further information, please feel free to contact us on firstname.lastname@example.org
RESI, CAMBI E RECLAMI
Perché fate pagare una tassa di restituzione?
Come si crea un reso?
To create a return, please use this link to start the return-process.
Come si crea un reclamo?
Please register your complaint via this link with your order number and your email.
Approved claims are free of charge and registered through the link given above
Come faccio a cambiare un prodotto?
If you want to exchange your product for a new size, color or garment. Please proceed with doing a normal return here. Once this is done, you can place a new order with the new correct product. At the same time, we will refund the first product when we receive the returned item.
Dove posso trovare l'etichetta per la restituzione?
If you didn't receive a return label when you registered your return, please send an email to our team at Turnr: email@example.com
If you haven't registered your return please do it via this link